gkarris
Apr 7, 10:44 PM
I was at an Apple store and I saw a salesperson holding one new in the box and was just taking it to the back.
The sign up front said "iPads available every morning at 9:00 am".
I think that says it all... :eek:
I work in retail - if we have a product, we'll sell it (why would we deny a customer or "make them come back the next morning to wait in a line"?).
The sign up front said "iPads available every morning at 9:00 am".
I think that says it all... :eek:
I work in retail - if we have a product, we'll sell it (why would we deny a customer or "make them come back the next morning to wait in a line"?).
crawdad62
Aug 25, 03:21 PM
I was a "Helper" in the discussions and I'm now a "Level 4." I've been around the discussions for quite a while. I can't say anything about the support people are getting on the phone by personal experience but I've seen a lot of rumblings on the discussions.
As was stated it's hard to gauge exactly how people are treated because most are frustrated even before they call. Same thing happens in the discussions.
My only dealings with Apple Support was a few years ago. On Christmas day the modem on my Pismo went out. I just for a lark called to see if anyone was in and not only was someone there I was taken care of quite nicely. The next day I had a box to send it off and three days later I had it back. Not bad for a notebook that was about two weeks short of the warranty expiring.
I think that Apples growth of late might be the cause of some problems. They've got a bunch of new user (switchers) that might need a bit more "hand holding" (and that's not meant to be derogatory, it's just people that aren't exactly used to Mac in general).
I know one thing for sure. Apple's decision to let their Discussions staff go wasn't a good thing.
As was stated it's hard to gauge exactly how people are treated because most are frustrated even before they call. Same thing happens in the discussions.
My only dealings with Apple Support was a few years ago. On Christmas day the modem on my Pismo went out. I just for a lark called to see if anyone was in and not only was someone there I was taken care of quite nicely. The next day I had a box to send it off and three days later I had it back. Not bad for a notebook that was about two weeks short of the warranty expiring.
I think that Apples growth of late might be the cause of some problems. They've got a bunch of new user (switchers) that might need a bit more "hand holding" (and that's not meant to be derogatory, it's just people that aren't exactly used to Mac in general).
I know one thing for sure. Apple's decision to let their Discussions staff go wasn't a good thing.
Unspeaked
Nov 29, 01:08 PM
I agree, they won�t go away anytime soon, but change is coming, and change will be good for artists and consumers, not for the record labels.
Sorry for my weird grammar or mispells, I am not a native english speaker, I don�t have a spell checker on this computer (in english at least) and I am too lazy to proof read what I wrote lol :)
Dude, I think you're right on, and your English is fine (better than some native English speakers who post here, in any case!).
Distribution methods like iTunes make the middle men - the labels - obsolete. It puts artists on a level playing field and coupled with viral marketing like MySpace and such it really spells the end for record labels as we know them.
If anything, all a "record label" might hope to be in the future is a marketing branch that works with an artists and takes a small cut of their sales, not the eight headed monster who controls ever aspect of an artists career - from where they record their album to what sizes their t-shirts come in - that we find today.
And as far as radio goes, it's totally done as a means of making hits. Heck, even next generation satellite radio is struggling - you're telling me terrestrial radio, which is nothing more than 15 minutes of talk and 20 minutes of commercial per hour is deciding what's popular today? Nuh uh. Try: MySpace, commercials, blogs, television series background music, etc. THAT's where today's hits come from.
FM radio and MTV lost all significance ages ago. If you're using them to find hits, maybe you should get off your PowerMac 6100 and upgrade your 14,000 baud modem to a DSL connection so you can visit the real world...
Sorry for my weird grammar or mispells, I am not a native english speaker, I don�t have a spell checker on this computer (in english at least) and I am too lazy to proof read what I wrote lol :)
Dude, I think you're right on, and your English is fine (better than some native English speakers who post here, in any case!).
Distribution methods like iTunes make the middle men - the labels - obsolete. It puts artists on a level playing field and coupled with viral marketing like MySpace and such it really spells the end for record labels as we know them.
If anything, all a "record label" might hope to be in the future is a marketing branch that works with an artists and takes a small cut of their sales, not the eight headed monster who controls ever aspect of an artists career - from where they record their album to what sizes their t-shirts come in - that we find today.
And as far as radio goes, it's totally done as a means of making hits. Heck, even next generation satellite radio is struggling - you're telling me terrestrial radio, which is nothing more than 15 minutes of talk and 20 minutes of commercial per hour is deciding what's popular today? Nuh uh. Try: MySpace, commercials, blogs, television series background music, etc. THAT's where today's hits come from.
FM radio and MTV lost all significance ages ago. If you're using them to find hits, maybe you should get off your PowerMac 6100 and upgrade your 14,000 baud modem to a DSL connection so you can visit the real world...
littleman23408
Dec 7, 08:10 AM
I settled for 2nd on that test. Gold isnt worth the aggravation.
I found a youtube vid of a guy showing him get gold. I am getting oh so close to mimicing him and getting 1st. I almost decided to stay up all night last night if I had to, but then I chose otherwise. Maybe I will try a couple more times later tonight.
I found a youtube vid of a guy showing him get gold. I am getting oh so close to mimicing him and getting 1st. I almost decided to stay up all night last night if I had to, but then I chose otherwise. Maybe I will try a couple more times later tonight.
skunk
Mar 22, 07:22 AM
Oh yeah... and here's a fun little nugget for those who like to tout Obama's coalition:How many of those in the first list have the capability of fielding an airforce? I'm just guessing here, but I imagine that Afghanistan, Albania, Azerbaijan, Bulgaria, El Salvador, Eritrea, Estonia, Latvia, Lithuania, Macedonia, Nicaragua and Uzbekistan would be less than useful contributors.
yoak
Apr 6, 08:20 AM
Delivery on drives is such a nice concept but unfortunately like the quoted poster mentions drives are not ideal archive media... Tapes are still miles better in terms of long term robustness.
Now if SSD prove to be robust enough to be used in archival processes then i can see a completely tapeless environment taking the stage.
I agree with both of you that it�s not good enough for archive, but it let us by pass a "generation" or two for delivery. Then we can archive it on tape later.
Now if SSD prove to be robust enough to be used in archival processes then i can see a completely tapeless environment taking the stage.
I agree with both of you that it�s not good enough for archive, but it let us by pass a "generation" or two for delivery. Then we can archive it on tape later.
whatever
Jul 20, 03:27 PM
Apple doesn't get to operate in a bubble anymore - in Intel Land you have to compete. If they executed your plan, Dell would just go and make a "workstation" with dual Kentsfield and Apple will get crushed in Photoshop benchmarks. No way they're going to allow that.
Neither Apple or Dell operate in bubbles. They both realize that these chips belong in real servers and also requires an OS that can support such chips.
In 2007 we will finally get to see Apple force their way more into Sun's market.
Neither Apple or Dell operate in bubbles. They both realize that these chips belong in real servers and also requires an OS that can support such chips.
In 2007 we will finally get to see Apple force their way more into Sun's market.
EagerDragon
Aug 25, 06:45 PM
Apple needs to address this situation appropriately. As their products gain higher profile, as their customer base increases and they gain market share, it's only logical to think that there will be a greater need for support. If nothing else, it's simple math - more Macs out there = more problems! Esepcially with how well the Intel Macs have been selling, I think Apple would be foolish to think that what was good enough a few years ago is still good enough today in terms of support.
Apple must also realize the importance of first impressions. Now more than ever new switchers are coming on board to the Intel platform, and if they have problems right off the bat and poor customer service and support, that's going to leave a sour taste in their mouth, and perhaps they may just get fed up and switch back.
Apple is so good at so many things - let's hope they ensure this is the case for their Support services as well.
Well said, I think you hit the nail on the head.
Apple must also realize the importance of first impressions. Now more than ever new switchers are coming on board to the Intel platform, and if they have problems right off the bat and poor customer service and support, that's going to leave a sour taste in their mouth, and perhaps they may just get fed up and switch back.
Apple is so good at so many things - let's hope they ensure this is the case for their Support services as well.
Well said, I think you hit the nail on the head.
LagunaSol
Apr 6, 03:02 PM
I hope that number keeps rising; we need competition to not let Apple rest on it's laurels.
John Gruber once (correctly) stated (or maybe quoted someone else) that Apple's greatest competitor is Apple. Jobs & Co. have never been keen on flipping on the cruise control when they have a successful product (unlike, say, Microsoft).
Do you honestly believe that the XOOM is pushing Apple to do better? Please.
John Gruber once (correctly) stated (or maybe quoted someone else) that Apple's greatest competitor is Apple. Jobs & Co. have never been keen on flipping on the cruise control when they have a successful product (unlike, say, Microsoft).
Do you honestly believe that the XOOM is pushing Apple to do better? Please.
Benjy91
Mar 26, 10:46 AM
How many different versions of Windows does MS sell? :p I can't even figure out the number of versions of Windows MS makes, it is at least a couple dozen
Damn, this was confusing. I can barely decide between the 24 versions you mentioned. Add Windows 7 Starter, a version meant only for Notebooks. Still only 4 versions.
Damn, this was confusing. I can barely decide between the 24 versions you mentioned. Add Windows 7 Starter, a version meant only for Notebooks. Still only 4 versions.
jephrey
Jul 14, 11:47 PM
I assume that the PS move is due to heat. That thing generates heat, and if it can vent in a different location or through a different air channel than the processors, the I think that's good... And 2 drive bays is effin spectacular. I myself am fine with 1, but if I can get a bracket and put a couple HDs in that spot then cool. It'd be cool if apple made it usable that way. I would sure like more bays, but just having that real estate for them, and a solution to cleanly mount them would be nice.
Jephrey
Jephrey
hobi316
Jun 9, 06:43 AM
RadioShack store manager here and i have some very interesting information if you guys don't already know this. Please quote this as much as possible to get the word out.
How can I check which stores will be carrying the phone on launch day? And also, if I go into a particular store next Tuesday and pre-order, you're saying I will be able to pick that phone up on the 24th?
How can I check which stores will be carrying the phone on launch day? And also, if I go into a particular store next Tuesday and pre-order, you're saying I will be able to pick that phone up on the 24th?
orthorim
Apr 7, 10:21 AM
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_1 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8G4 Safari/6533.18.5)
A 15" MBA (no optical) with dedicated graphics is my ideal Mac. It'll happen someday...
Same here except I don't need the dedicated gfx. For what? Games? Whenever I attempt to play a gfx intensive game on my mbp it gets super hot and the fans start to sound like a jet engine. That's not an appealing proposition. I'd rather play on the iPad , or games that don't require more than the built in gfx.
I am sitting out this generation of mbp. Get rid of the optical or I won't buy it. At least provide an option to officially replace it with a HD tray. I know it's not hard to hack, I have done it, but I don't see why I'd have to hack a brand new machine (and possibly void the warranty)
A 15" MBA (no optical) with dedicated graphics is my ideal Mac. It'll happen someday...
Same here except I don't need the dedicated gfx. For what? Games? Whenever I attempt to play a gfx intensive game on my mbp it gets super hot and the fans start to sound like a jet engine. That's not an appealing proposition. I'd rather play on the iPad , or games that don't require more than the built in gfx.
I am sitting out this generation of mbp. Get rid of the optical or I won't buy it. At least provide an option to officially replace it with a HD tray. I know it's not hard to hack, I have done it, but I don't see why I'd have to hack a brand new machine (and possibly void the warranty)
sonnys
Jul 15, 05:04 PM
Too many people are complaining about rumored information that isn't even reliable, and most likely incorrect.
I think we can look at what Apple has done with its other lineups this past year as a guide to the future. Based on what we've seen, I don't think Apple will be redesigning the Mac Pro case -- it's large enough to accommodate anything they wish to throw in there. I also think it's a great industrial design, physically alluding to the power within.
The one question I do have is why is the Mac Pro the last to make this transition, why has it taken so long? Is it simply due to chip availability, is it due to some radical new design, or is it because the Mac Pro is Apple's flagship product and Apple is working long and hard to wedge in some great new technology?
Great new technologies always made their way to the Power Macs first, and then trickled down the line. I have every faith that the Mac Pro will continue this tradition, especially since the Mac Pro will be competing with other high-end Xeon workstations. Apple will need something in the Mac Pro that nobody else has, and it will also need to utilize Intel's fastest chips in order to dispel any notions of the system being weaker than the competition in terms of speed -- this is a dark cloud over the Mac that finally needs to be cleared.
Having two optical drives makes sense if one of the drives is going to be BluRay -- isn't BluRay incompatible with writing DVD and HD-DVD content? It would make sense if one of the drives was BluRay, the other was HD-DVD, giving Mac Pro users access to the full spectrum of DVD authoring hardware. If two optical bays are provided, I believe this type of configuration will be offered.
I'll be watching the announcement closely, although my Dual 2.5 GHz G5 (single core) handles everything I throw at it and has never ever given me reason to even want to upgrade. However, if the new Mac Pro hits 3 GHz I may be very tempted... if it doesn't, I'll wait it out. If the new high end Mac Pro doesn't go to 3 GHz like Dell and others, the Mac Pro will sink plenty fast.
I think we can look at what Apple has done with its other lineups this past year as a guide to the future. Based on what we've seen, I don't think Apple will be redesigning the Mac Pro case -- it's large enough to accommodate anything they wish to throw in there. I also think it's a great industrial design, physically alluding to the power within.
The one question I do have is why is the Mac Pro the last to make this transition, why has it taken so long? Is it simply due to chip availability, is it due to some radical new design, or is it because the Mac Pro is Apple's flagship product and Apple is working long and hard to wedge in some great new technology?
Great new technologies always made their way to the Power Macs first, and then trickled down the line. I have every faith that the Mac Pro will continue this tradition, especially since the Mac Pro will be competing with other high-end Xeon workstations. Apple will need something in the Mac Pro that nobody else has, and it will also need to utilize Intel's fastest chips in order to dispel any notions of the system being weaker than the competition in terms of speed -- this is a dark cloud over the Mac that finally needs to be cleared.
Having two optical drives makes sense if one of the drives is going to be BluRay -- isn't BluRay incompatible with writing DVD and HD-DVD content? It would make sense if one of the drives was BluRay, the other was HD-DVD, giving Mac Pro users access to the full spectrum of DVD authoring hardware. If two optical bays are provided, I believe this type of configuration will be offered.
I'll be watching the announcement closely, although my Dual 2.5 GHz G5 (single core) handles everything I throw at it and has never ever given me reason to even want to upgrade. However, if the new Mac Pro hits 3 GHz I may be very tempted... if it doesn't, I'll wait it out. If the new high end Mac Pro doesn't go to 3 GHz like Dell and others, the Mac Pro will sink plenty fast.
Patch^
Sep 13, 06:52 AM
cool!! They should hopefully increase speed :)
I like the fact that you can upgrade the processors now, but Xeons are pretty expensive.
I like the fact that you can upgrade the processors now, but Xeons are pretty expensive.
MacAddict1978
Mar 26, 02:18 PM
It must be conspiracy right. Right.
It couldn't just be an honest mistake as a result of a stretched development team.
No. It must be the same guys who shot Kennedy messing up all our tech. It's probably something to do with the Chinese.
With all the cash Apple sit's their butts on, there is NO EXCUSE for their development teams, or any team to be stretched thin. Back in the day when Apple was still the little engine that could and trying to avoid that second foot falling in the grave, ok. Yes, they needed to stretch themselves, innovate with little expense, but not today.
Some will argue Apple is slow with development because they want to get it right. Though history in the past 5 years shows us consistency with hardware issues in just about every thing they have released, and software bugs to match on the other end. We've seen delays in OS releases the past few times, and still buggy when they do come out. Leopard was released with an installer that failed and forced tons of people mass headaches, even the tech savvy. The bloody installer was buggy! I expect the darn thing to at least install before glitches tick me off.
Hire some damned people already. The money you spend denying things are buggy or denying the existence of hardware issues (that magically a month or 2 later you fix even though you denied it was a problem in the first place) could easily expand your teams.
And while I don't subscribe to the original posters conspiracy theory, I think he's half right. THey just don't care. iPhone 3G users anyway? They bricked everyone's phones with a bad update, and then acted like everyone was crazy, then admitted it was slow (no, unusable) gave a shoddy fix that made it usable but so bad you had to either hack your phone to put an old version of IOS on it, or you were running to upgrade. Wait, maybe I do buy into his theory. It's one thing to not support old technologies, it's another to leave them crippled and not look back.
It couldn't just be an honest mistake as a result of a stretched development team.
No. It must be the same guys who shot Kennedy messing up all our tech. It's probably something to do with the Chinese.
With all the cash Apple sit's their butts on, there is NO EXCUSE for their development teams, or any team to be stretched thin. Back in the day when Apple was still the little engine that could and trying to avoid that second foot falling in the grave, ok. Yes, they needed to stretch themselves, innovate with little expense, but not today.
Some will argue Apple is slow with development because they want to get it right. Though history in the past 5 years shows us consistency with hardware issues in just about every thing they have released, and software bugs to match on the other end. We've seen delays in OS releases the past few times, and still buggy when they do come out. Leopard was released with an installer that failed and forced tons of people mass headaches, even the tech savvy. The bloody installer was buggy! I expect the darn thing to at least install before glitches tick me off.
Hire some damned people already. The money you spend denying things are buggy or denying the existence of hardware issues (that magically a month or 2 later you fix even though you denied it was a problem in the first place) could easily expand your teams.
And while I don't subscribe to the original posters conspiracy theory, I think he's half right. THey just don't care. iPhone 3G users anyway? They bricked everyone's phones with a bad update, and then acted like everyone was crazy, then admitted it was slow (no, unusable) gave a shoddy fix that made it usable but so bad you had to either hack your phone to put an old version of IOS on it, or you were running to upgrade. Wait, maybe I do buy into his theory. It's one thing to not support old technologies, it's another to leave them crippled and not look back.
eeboarder
Jul 27, 04:56 PM
This may be a bit of a disappointment, but I think that Merom is still in the "past:" merom is not a 64-bit chip. None of these Core 2's are. They just have EM64T (http://en.wikipedia.org/wiki/EM64T), which allows them to address more than 4 GB of memory directly. These are not true 64-bit processors like the G5--that is, the Core 2 Duo won't work with 64-bit applications. The G5's Intel counterpart would, I think, bit the Itanium chip, based on intel's IA-64 (http://en.wikipedia.org/wiki/IA-64) Architecture, which is truly 64 bit in every way. Merom simply contains a 64-bit extension to the IA-32 (x86) (http://en.wikipedia.org/wiki/X86_architecture#64-bit) architecture, which I understand is still a 32-bit architecture. We're not out of the woods yet...
Wow. I've very interested. Any sources? I was really looking forward to using 64-bit apps and possibly a stable os with the new meroms.
Wow. I've very interested. Any sources? I was really looking forward to using 64-bit apps and possibly a stable os with the new meroms.
Slim02
Apr 25, 04:47 PM
Normally I would argue that the customer doesn't have a right to a lot of things. But in this case - if you bought a device and it is tracking you (I'm not saying it is or it isn't) - the customer does have a right to know.
This (sort of) reminds me of how now your are legally allowed to get a free credit report once a year to determine whether or not it's correct. Companies used to make a fortune charging for something that people, inherently had the right to know.
If people learn to read they would know.... Thank to wprowe
http://www.apple.com/privacy/
Look at the section on Location-based Services. You agree that Apple can track your specific location including GPS data.
Quote:
Location-Based Services
To provide location-based services on Apple products, Apple and our partners and licensees may collect, use, and share precise location data, including the real-time geographic location of your Apple computer or device. This location data is collected anonymously in a form that does not personally identify you and is used by Apple and our partners and licensees to provide and improve location-based products and services. For example, we may share geographic location with application providers when you opt in to their location services.
Some location-based services offered by Apple, such as the MobileMe “Find My iPhone” feature, require your personal information for the feature to work.
This (sort of) reminds me of how now your are legally allowed to get a free credit report once a year to determine whether or not it's correct. Companies used to make a fortune charging for something that people, inherently had the right to know.
If people learn to read they would know.... Thank to wprowe
http://www.apple.com/privacy/
Look at the section on Location-based Services. You agree that Apple can track your specific location including GPS data.
Quote:
Location-Based Services
To provide location-based services on Apple products, Apple and our partners and licensees may collect, use, and share precise location data, including the real-time geographic location of your Apple computer or device. This location data is collected anonymously in a form that does not personally identify you and is used by Apple and our partners and licensees to provide and improve location-based products and services. For example, we may share geographic location with application providers when you opt in to their location services.
Some location-based services offered by Apple, such as the MobileMe “Find My iPhone” feature, require your personal information for the feature to work.
Silentwave
Sep 14, 11:00 PM
One thing's for sure, Intel appears to have learnt a great deal from the Netburst fiasco -- how not to do things, if nothing else. Unfortunately, they still estimate ~50% of processors shipping in 1Q2007 will be netburst-based (mostly Pentium-D).
It is a shame, but sadly those are the real cheap chips right now. The good news is that they'll change those over soon enough with more Allendales, then millville and so on and so on taking on more segments of the market.
I think as they transition to 45nm we'll see more and more Core chips, simply because they'll want as much manufacturing to be on the new process as possible, and they don't need to scale the D's etc. down to it.
It is a shame, but sadly those are the real cheap chips right now. The good news is that they'll change those over soon enough with more Allendales, then millville and so on and so on taking on more segments of the market.
I think as they transition to 45nm we'll see more and more Core chips, simply because they'll want as much manufacturing to be on the new process as possible, and they don't need to scale the D's etc. down to it.
mdntcallr
Sep 19, 09:54 AM
APPLE I NEED A NEW MACBOOK PRO. I NEED FIREWIRE 800, I NEED A DL SuperDrive, i'd like MEMROM. If you had to release a half-assed Prosumer laptop in the first place to start your transition for the love of god PLEASE update it now. Its been a LONG time since we've seen any updates. Apple is now competing in INTEL land, were they need to keep their laptops current. Release the laptops (notebooks in your case as you like to call them) i'll place the order and wait for them to ship. PLEASE.!
mike
umm, how about more than a simple basic update.
We need:
Firewire 800
Superdrive DL w/ OPTION FOR BLU-RAY!!!
Nvidia 7800 or 7900 option!! we need option for best vid card!! upgrade to 512 mb vram
and..... Magsafe Airplane/Auto POWER ADAPTER!!
mike
umm, how about more than a simple basic update.
We need:
Firewire 800
Superdrive DL w/ OPTION FOR BLU-RAY!!!
Nvidia 7800 or 7900 option!! we need option for best vid card!! upgrade to 512 mb vram
and..... Magsafe Airplane/Auto POWER ADAPTER!!
ECUpirate44
Apr 27, 08:13 AM
I think it's kind of cool. How do I see the tracking map before Apple throws out the update :o
bushido
Apr 11, 11:33 AM
"analyst" needs a new meaning in the dictionary right next to "source"
i'm now an analyst and say it'll come out at some point before iPhone 6
i'm now an analyst and say it'll come out at some point before iPhone 6
stukick
Apr 8, 06:19 AM
Apple at Best Buy sucks anyway. No one in the store knows anything about Apple products. I love eavesdropping on a customer and sales person while they try and answer or explain Apple products to a potential customer. Usually after the sales person walks away, I swoop in and answer any of the customer's questions...correctly. :)
61132
Aug 7, 08:22 PM
gosh, the finder looks the same :( I dont want the brushed metal anywhere anymore!! Also, they should just integrate address book/ical/mail into one app!!!
No comments:
Post a Comment